In several aspects of america, there isn’t any shortage of licensed agents, yet, we sometimes, witness, some, who are merely, going through the motions, rather than, taking their responsibilities, duties, etc, seriously, and helping, clients, reach a nicely – considered, mutually satisfied, meeting – of – the minds. While every client and customer, has certain unique needs, priorities, goals, etc, a quality agent, recognizes, he’s, both, an authorized, and ethical responsibility, to doing what’s right, consistently, instead of merely what could be expedient, and/ or easy! Keeping that in mind, therefore, this article will try and briefly, examine, consider, discuss, and review, some of these basic responsibilities, and why, clients and customers, deserve quality, responsible, responsive, relevant service, and representation.
1. Fiduciary: Both ethically (in accordance with the Code of Ethics, of almost all realtor organizations, in addition to most state’s property laws), and, morally, a realtor should be aware of, he’s got a fiduciary responsibility, to his clients. This implies, he has to protect a client’s privacy, and prevent disclosing, any personal items, or reasons, someone might be selling, which could hurt the homeowner’s bottom – line! However, there’s a somewhat, distinction, sometimes, between accomplishing this, as well as the culpability to reveal, honestly, anything which might be considered, a cloth issue, etc. Some of the people include: material defects; known issues concerning the area, which could impact values, etc. Protecting, ethically, a client’s needs, include: non – disclosure with the seller’s financial information; stating a client’s time – table, especially if it’s needs – related, etc.
2. Integrity: Agents must demonstrate an obvious, commitment, to maintaining their absolute integrity, even, when there might be a temptation, to take a quick – cut. Quality representation means, your clients’ interests, must come first, and then any personal benefits, and/ or, self – interest, must never restrict that focus and intention! Agents must be service – oriented!
3. Responsiveness: How well someone articulates their message, and reacts to, the questions, concerns, etc, of, both, the clientele, as well as potential buyers, often differentiates between, responsible, responsive agents, and the rest – of – the – pack! Your representative must provide you, along with his feedback, and stay happy to provide you with insights, recommendations, etc.
Prior to hiring someone, to help you, market, sell, and represent, your own home, you must carefully interview, several, to determine, who might best, serve your particular needs, goals and priorities. Since, for many, the house, represents our single – biggest, financial asset, doesn’t this sound right?
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