Small businesses, distributors and retailers are interested in building automation that allows for functions like artificial intelligence (AI), robotics heatmaps, intelligent routing, and robotics. It looks like you are playing catchup. It’s time to make a change.
The days of the foreman walking through a warehouse holding a clipboard and smoking cigarettes, shouting orders are gone. Let’s not start with you putting your hand up to say, “We don’t allow smoking at work anymore.”
This was the warehouse operator’s everyday scene at least a decade ago. It was even considered “romantic” for those who miss it.
What’s wrong with this picture? If you haven’t guessed by now – it’s that almost dirty word of “manual”. Sure, it may not be four letters, but in today’s warehousing and fulfilment landscape – the dreaded swear word may be doing its rounds in your facility when things go missing, customers start complaining or worse still – clients start going elsewhere.
We are seeing more retailers and brands investing in artificial intelligence (AI), robots, and other technologies. Science fiction? It’s a nightmare for anyone not moving in the same direction.
We are, my friends from the warehousing and fulfilment business, talking about automation – and we don’t mean the drinks vending machine.
Automating your business is a serious consideration. Just like how your customers such as the distributors, the retailers and the brands are moving up the technology chain, you should at least catch up quickly.
Let’s start by looking at how to keep your customers informed in real-time and anytime. This means setting up what is called a customer portal. They pay good money to use your space and look forward to the next shipment out when orders come in. They need to know what inventory they have, and where it is stored. Organizations are constantly operating a business. So, knowing all this with accuracy and in real-time is crucial. With consumers trends changing in the blink of an eye – accuracy and speed is the most important thing.
Mobile barcode scanning
Using an electronic device that registers a whole range of data by merely scanning the SKU is infinitely useful. It is immediately stored in the system, unlike old-school paper recording where errors by the person recording it and losing the sheets of paper is a real thing. Imagine being able instantly to access data or share it with customers. The machine does that.
Have you ever heard someone say, “Have you billed company X?” A bill not made is not charging for services rendered. Time cost added to not receiving payment equals to losing money. When billing is automated, the machine never forgets and it even sends reminders if payments are not received.
Prepare for the flood of orders
Customers are quickly moving to multi-channel or omnichannel distribution. When business is good, a rise in order processing will have stretched your limited resources. All hell probably breaks loose when orders go up by two or three hundred percent.
Prepare for the huge volumes, inventory allocation by letting WMS help you. WMS will help you to smile from ear to ear as the money comes in, rather than trying desperately to keep up.
Like the Dutch building levees in anticipation of the big floods, you too should get digital help to prevent being drowned by the “big event”.
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