Free CMQ/OE Practice Test

1. One impediment to bringing about effective change is that the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, and not on account of any fundamental elements of the experiment. This is known as the:

Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions

2. The theories of Abraham Maslow are foundational elements of which of those management styles?

Scientific management
Hr management
Management by objective
Management by results

3. The ability management approach where individuals add their knowledge to some common storehouse (for instance a database) works as a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it uses many tools which are not a proprietary part of the methodology. Which of those outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache way of business processes is called the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name originates from studies of workers with a factory called Hawthorne Works noisy . part of the 20th century. The analysis found that when workers know they’re being monitored in an cmq/oe exam questions, the outcome of the experiment are usually different than those achieved by workers taking part in much the same experiment who will be unaware that they are being monitored. Sometimes the difference is positive, and quite often the difference is negative, but when workers know they’re being observed in an experiment, the outcome in many cases are skewed, and also this has to be taken into consideration.

2. B: Hr management. Abraham Maslow’s theories are foundational towards the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by way of a hierarchy of needs, which many individuals have referred to as a pyramid. In the bottom are the most basic physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow thought that fat loss for individuals to own objective of meeting their more impressive range needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The ability management approach where individuals add their knowledge to some common storehouse (for instance a database) works as a codification strategy, or push strategy. One other answer choices all instruments or strategies frequently used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, also referred to as a fishbone diagram, can be used as part of the 5 Whys strategy for progressing to the main of an problem. The diagram concept was developed by Kaoru Ishikawa, and it is frequently used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache way of business processes is called the Nine Boxes Model. It contains three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually employed in design for employee training programs.
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